Uncommon freedom…

18 11 2009

IT RAINED so heavily in Kuala Lumpur (KL) this afternoon as I headed toward the Low Cost Carrier Terminal (LCCT) in Sepang from one of the many hotels along Bukit Bintang where I stayed for the last six days.

Alhamdullillah (all praises to the Almighty), the Air Asia pilot landed AK266 flight safely and brilliantly on the wet tarmac of the Brunei International Airport (BIA), albeit over two hours delay in taking off from the LCCT. 😦

I couldn’t help sympathizing with the KL-bound passengers waiting agitatedly in the Departure Lounge of BIA, anxiously ready to board the plane I disembarked from at about 2230 hours.

Imagine they would only be arriving in KL at dawn! Anyways, KL is a city that never sleeps.. so no worries, there. πŸ˜‰

What worries me, though, is the first impression of the inefficiency of Health Ministry officials in BIA in processing passengers’ required health-check forms upon arrival. Instead of a cheerful welcome, passengers (comprising mostly foreigners which included first time visitors to the Abode of Peace) had to ‘scatter helter-skelter’ along the arrival corridor filling up forms rather inconveniently! Ggrrr!! 😦

The least BIA Management could have done is provide proper tables and chairs for people to write in their particulars OR better still, if forms could be disseminated aboard the flight before arrival. What’s so difficult about such menial triviliality to be made simply convenient for tired and irritated travellers, particularly those experiencing delayed flights?! We all know about how first impression lasts, don’t we? πŸ˜‰





2 responses

18 11 2009
Azmi Razak

I agree with your observations on that, however I do wonder what can be done to make sure it does happen… i.e. MoH to pass the forms to all airlines rep, or perhaps setting up table…. I don’t suppose it needs to have meaningless long hours meeting to get it done, does it?

21 11 2009

Waalaikumsalam boss, Gembo. Honestly, on second thought, it now occurs to me that this particular form-filling issue upon arrival at the BIA is kinda too menial to argue about.. or is it? I just pity weary long-distance tourists…

The bigger issue affecting us, air travellers, these days is when (which more often than not happens) we forget to keep liquid toiletries, perfumes, etc. in our checked-in luggage i.e. cargo space. Common sense tends to lead us to decide to put our commonplace necessities like toothpaste, lotions or what-not into our hand-carrier bags or backpacks without realizing one bit that such personal care essentials could end up being ‘hijacked’ by airport security personnel! And most of their ‘favourite choices’ to confiscate are expensive and branded ones, too… 😦 Airport security have such good taste, don’t they? Hehehhhe πŸ˜‰ Come to think of it, why can’t passengers claim their confiscated items back, say after the aircraft landed in next destination?

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