IT RAINED so heavily in Kuala Lumpur (KL) this afternoon as I headed toward the Low Cost Carrier Terminal (LCCT) in Sepang from one of the many hotels along Bukit Bintang where I stayed for the last six days.
Alhamdullillah (all praises to the Almighty), the Air Asia pilot landed AK266 flight safely and brilliantly on the wet tarmac of the Brunei International Airport (BIA), albeit over two hours delay in taking off from the LCCT.😦
I couldn’t help sympathizing with the KL-bound passengers waiting agitatedly in the Departure Lounge of BIA, anxiously ready to board the plane I disembarked from at about 2230 hours.
Imagine they would only be arriving in KL at dawn! Anyways, KL is a city that never sleeps.. so no worries, there.😉
What worries me, though, is the first impression of the inefficiency of Health Ministry officials in BIA in processing passengers’ required health-check forms upon arrival. Instead of a cheerful welcome, passengers (comprising mostly foreigners which included first time visitors to the Abode of Peace) had to ‘scatter helter-skelter’ along the arrival corridor filling up forms rather inconveniently! Ggrrr!!😦
The least BIA Management could have done is provide proper tables and chairs for people to write in their particulars OR better still, if forms could be disseminated aboard the flight before arrival. What’s so difficult about such menial triviliality to be made simply convenient for tired and irritated travellers, particularly those experiencing delayed flights?! We all know about how first impression lasts, don’t we?😉